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"Excellent Family Doctors & Staff At Mount Pleasant Medical Clinic"

About: Mount Pleasant Medical Clinic

(as the patient),

I want to thank all the family doctors & staff  for the excellent care I have received over the years from Mount Pleasant Medical Clinic. In decades ago, I first saw Dr. William Louie (retired sometime during the pandemic).  He saw me first & my late mother & late father were so impressed that they became his patients, too. Dr. Louie always gave me excellent medical advice & medical treatment. 

I saw Dr. Michael Mah also while Dr. Louie was still practicing since I knew Dr. Louie would retire eventually. I was fortunate Dr. Mah accepted me as a patient full-time when Dr. Louie retired. In 2024, I burned myself badly with hot tea in my left buttock & hamstring area.  I called & was seen about an hour after they opened at 9:00 AM.  Dr. Mah took care of the healing of the burn for the next month.  

Dr. Louie, Dr. Mah, Karen, nurse, and the front staff, Helen, Dr. Mah's wife, occasionally, and others I haven't learned the names of, have always treated me with respect, kindness, courtesy, and are extremely helpful both in person and on the phone.  They listen to my concerns.  I feel so lucky to have a family doctor practice such as Mount Pleasant Medical Clinic.


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Responses

Response from Moderator, Care Opinion Canada yesterday
Submitted on 2025-04-30 at 1:48 PM
Published on Care Opinion Canada at 1:48 PM


Hello Patient Advisor,

Thank you for sharing your positive experience about care at your physician's office..Your voice is a powerful tool in showing your appreciation of service and sharing your perspective.

Although the provider in your story is not currently active on Care Opinion, we will be reaching out to invite them to read your story and respond. Even if they are unable to respond, your feedback contributes to an ongoing conversation about the patient experience in healthcare.

Wishing you all the best,
The Care Opinion Moderation Team

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