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Disappointing Emergency Department

Posted By aprilmd96

"Disappointing Emergency Department"

About: Misericordia Community Hospital / Emergency

(as the patient),

Thought I broke my wrist. 8 hour wait is understandable and resident and Doctor were terrific.

That said as a hospital that dominated the news when they renovated their ED, it was disappointing.  Streamlined processes  - I don't think so.  Brought in staff in wait room showing care and compassion - I don't think so. I heard caregivers frustrated and angry with people in the beds surrounding the waiting room. 

It must be exhausting as a Healthcare professional but I have had experience in hospital efficiency and I believe this new process is an epic fail.  I feel patient care is compromised  and emotions are running visibly high on the professionals.

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Responses

Response from Moderator, Care Opinion Canada 2 weeks ago
Care Opinion Canada

Submitted on 2025-05-06 at 10:51 AM
Published on Care Opinion Canada at 10:51 AM

Hello aprilmd96,

We appreciate you sharing your experience about the emergency department at Misericordia Community Hospital / Emergency. Speaking up about healthcare experiences takes courage, and your voice helps to create a more open and transparent system.

Although the provider in your story is not currently active on Care Opinion, we will reach out to them and invite them to engage with your feedback. Even if they are unable to respond, your story helps others feel encouraged to share their own experiences, creating an opportunity for meaningful change in the healthcare system.

Thank you for helping to drive positive change.

Best wishes,
The Care Opinion Moderation Team

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