Thought I broke my wrist. 8 hour wait is understandable and resident and Doctor were terrific.
That said as a hospital that dominated the news when they renovated their ED, it was disappointing. Streamlined processes - I don't think so. Brought in staff in wait room showing care and compassion - I don't think so. I heard caregivers frustrated and angry with people in the beds surrounding the waiting room.
It must be exhausting as a Healthcare professional but I have had experience in hospital efficiency and I believe this new process is an epic fail. I feel patient care is compromised and emotions are running visibly high on the professionals.
"Disappointing Emergency Department"
About: Misericordia Community Hospital / Emergency Misericordia Community Hospital Emergency Edmonton T5R 4H5
Posted by aprilmd96 (as ),
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