"About My Stay at Dr Vernon Fanning Rehabilitation"

I was sent there for rehabilitation after I broke a pelvic bone. 

I was one of the youngest clients in there at the time as most ranged from 70 and up. So quite diverse, which in itself can make life interesting. 

PT and OT were extremely helpful and always very pleasant and smiling. Dr Berg was always very pleasant.

The nurses were very friendly and I felt those that really cared were run off their feet.  The Aides on the floor for the most part were kind and helpful. You were offered an alternative if you had the opposite sex showering you, although I believe they are all professionals.

Something I specifically thought that could be improved upon was professionalism on the floor. I saw a few of the staff on their phones on the unit and wondered could they have offered to take some of the clients on a extra walk, those of us that could go, or spent time with clients actually talking to them and listening to them and getting them engaged so they weren’t just sitting there being lonely and wanting to go home. 

I heard a few of the staff talk about how they should’ve called in this day or that day, or that they are only there cuz they have to be, not because they enjoy their jobs. 

I know that working with some clients can be hard but I don’t believe a client should ever have to sit there looking at a staff member on their phone or watch a football game instead of helping the people they are there to care for…??? 

First morning I got up and went to the washroom and then went to wash my hands I had to ask the person to stop so I could. 

Overall, I do think this is a good place with nice staff, I just believe if you want to rehabilitate people you need to spend time with them doing the extra when time permits. 

Thank you for your care!