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"Vaccinations"

About: Circle Medical @ Copperfield

(as a parent/guardian),

Pressured... despite what I believe and want for my child. I specifically called to ask that vaccines not be brought up during the appointment as my Mother wasn't able to take my newborn and I and I couldn't drive due to a recent C-Section. What I heard the doctor say was "I know you asked me not to bring this up but.." and proceeded to go against my request. My mentally/verbally abusive Ex was there as my ride and we hadn't spoken about this topic yet and it isn't his choice. So the fact that she brought up exactly what I had called and asked her not to bring up and then proceeded to question me as to why I made the decision I did and continued to push and offer assistance for my decision, in front of him, this wasn't a topic I needed to deal with in my vulnerable (stressed dealing with him) state. I was very mad..  

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Responses

Response from Harshna Shah, Medical Office Assistant, Circle Medical @ Copperfield last month
Harshna Shah
Medical Office Assistant,
Circle Medical @ Copperfield
Submitted on 2025-07-24 at 11:56 AM
Published on Care Opinion Canada at 2:53 PM


Thank you for reaching out and for sharing your experience with us. We want to sincerely apologize for the distress and discomfort you felt during your recent visit. It’s clear from your message that this was a very vulnerable time for you, and we deeply regret that your request was not honored and that you felt pressured in a situation where you should have felt supported and safe.

Please know that your feedback has been shared with the appropriate members of our team, and we are reviewing how this situation was managed so we can learn from it and ensure that patients’ requests are more carefully followed in the future.

Thank you

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