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"Timely and Comprehensive Care"

About: Circle Medical @ Copperfield

(as the patient),

I have received very good care from Dr. Chandler.  I feel that they listen to me and actually hear what I am saying.  I feel included in the process of making a treatment plan.  They provide timely, comprehensive care.

The clinic itself gives the impression of running smoothly.  My appointment is generally on time.  The receptionists are polite and behave professionally.

My only comment would be that the calls made to patients to book/update/etc could be made in a more private space.  The waiting room  hears names, appointment details, dates, etc - this does not feel confidential.

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Responses

Response from Harshna Shah, Medical Office Assistant, Circle Medical @ Copperfield last month
Harshna Shah
Medical Office Assistant,
Circle Medical @ Copperfield
Submitted on 2025-07-28 at 11:44 AM
Published on Care Opinion Canada at 11:48 AM


Thank you so much for sharing your feedback with us. We are thrilled to hear that you have had such a positive experience with Dr. Chandler and our clinic overall.

We will certainly take your feedback into consideration and look into ways to ensure that these conversations are held in a more confidential setting moving forward.

Thank you once again for your thoughtful feedback, and we look forward to continuing to provide you with the best care possible.

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