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"Excellent Care at Rockyview Emergency"

About: Rockyview General Hospital / Emergency Rockyview General Hospital / Surgical

(as the patient),

About a year ago, I entered Rockyview Emergency department's triage with a very nasty broken finger. The entire experience was a first class, excellent care emergency medicine experience. While standing waiting for triage, I was greeted by the waiting room volunteer. She was amazing, and even got ice for me to put on my finger. The triage nurse treated me with sincere compassion and interest in the injury of this finger that was pointing sideways. I have not experienced this at other hospital emergency triage. I moved through to the emergency department for bone breaks and was immediately cared for by a nurse who was just amazing. Again, another healthcare professional at Rockyview emergency that treated me kindly and with interest in my care. The doctor that took care of this mess of a finger (that was dislocated at the top and smashed broken at the bottom) was excellent with my care and also, compassionate with interest in my care. This finger needed a surgeon and the follow up care from this excellent emergency department saw to that also. I was into the surgeon within 12 hours for the necessary treatment. I cannot say enough about Rockyview's emergency department, they are really an amazing team. 

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Responses

Response from Moderator, Care Opinion Canada 4 days ago
Submitted on 2026-01-23 at 8:46 AM
Published on Care Opinion Canada at 8:46 AM


Dear Collaborator,

We appreciate you taking the time to share your experience regarding your broken finger. We know that healthcare journeys can be very personal, and your voice matters.

Currently, the provider is not a member of Care Opinion, but we will make an effort to contact them. We want you to know that your feedback still makes a difference. Many people will read your story and find comfort, validation, or encouragement in speaking up about their own experiences.

Wishing you all the best and speedy healing.

The Care Opinion Moderation Team

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