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Feeling On My Own After Appointment for Addiction

Posted By scutumjh85

"Feeling On My Own After Appointment for Addiction"

About: South Calgary PCN Wellness Centre / Family Care Clinic

(as the patient),

I have been suffering with alcoholism for years. I went to RAAM (Rapid Access Additions Medicine) clinics in another province and found that diazepam is the only thing to work for me. Since moving back to Alberta and trying to quit drinking; I feel that I've had to beg for diazepam.

I went 30 days sober, then had a tragedy in the family and relapsed. I made an appointment with a doctor at South Calgary PCN and they made me feel like I am on my own and told me to go to the RAAM clinic. It is seemingly impossible to get into that clinic.  

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Responses

Response from Sarah Allen, Communications Coordinator, Primary Care Services, South Calgary Primary Care Network last week
Sarah Allen
Communications Coordinator, Primary Care Services,
South Calgary Primary Care Network

Submitted on 2026-09-10 at 11:40 AM
Published on Care Opinion Canada at 11:40 AM

picture of Sarah Allen

Thank you for sharing your experience. We’re sorry to hear that you left your appointment feeling unsupported, particularly while dealing with such a difficult time in your life.

We recognize how challenging it can be to seek help for alcohol use, and how frustrating it can feel when the next step in care is not immediately accessible. While there may be clinical reasons why a particular treatment or medication is or is not recommended, we want patients to feel that their concerns have been heard and that they understand the options and supports available to them.

We would appreciate the opportunity to better understand your experience and follow up on your concerns. Because we cannot discuss individual care in a public forum, we encourage you to contact us directly at info@scpcn.ca so we can connect with you privately.

Thank you again for taking the time to provide this feedback. It helps us identify where we can improve the experience and support we provide to patients.

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