"Challenging Experience...Easier To Navigate"

The staff at Alberta Children's Hospital were incredibly professional and made my daughter feel at ease from the moment we arrived. She was complaining of abdominal pain, and from the start, the triage team was kind and considerate, even offering her a popsicle and letting her wait by the fish tank, which brightened her day. We were quickly seen by the doctors, who diagnosed her and had her get some X-rays. What truly stood out, however, was how the doctor took the time to show my daughter her X-rays and explained what they meant in a way that was clear and comforting.

My daughter was understandably nervous at first, but the doctor went above and beyond to make her feel comfortable, answering all of her questions with patience and compassion. In a world where many interactions can feel rushed, it was such a relief to experience a doctor who genuinely cared about her understanding and well-being. This thoughtful approach will undoubtedly shape how my daughter views doctors and medical care in the future. I am deeply appreciative of the time and care we received, and I’m grateful for how the entire team made a challenging experience so much easier to navigate. Bravo!