Why Independent Feedback Matters

Fraser Gilmore, Chief Executive Officer of Care Opinion, shares why independent feedback matters in this blog post. 

Sharing about experiences of care requires courage. It also fulfills a need to be heard in a transparent and open way. 

Independent feedback is a reminder that even in challenging times, there are spaces where every voice matters, every story is heard, and every piece of feedback can spark change. 

At Care Opinion, we believe that independence is the foundation of trust. And trust is the foundation of better care. That is why independent feedback matters.