Purpose
This phase represents a ‘coming together’ of Care Opinion feedback with existing quality, safety and storyteller engagement activities. 
The platform is optimized by:
- stories being routinely shared and responded to with quality, in a timely manner
- engagement activities routinely run to continue momentum with the platform
- stories and reports being used to inform strategic and operational improvements
Click through to read the following elements each Implementation Guide Phase includes:
* Action Plan (editable)
Timeframe
It is recommended that Phase 5 is reached within four (4) months of the completion of Phase 4.
Download the full Care Opinion Implementation Plan.
Return to Implementation Guide Home.