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Collecting stories with kiosk mode

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What is kiosk mode?

Kiosk mode is a new storytelling page which can be used for any service we list.

It differs from our standard "tell your story" page in a few important ways:

  • A story posted through the kiosk mode page will be linked to the single service for that page.
  • There's no facility to add tags to the story.
  • The form is shorter than our usual workflow.
  • The story author won't be logged in.
  • The page goes "back to the start" once a story is submitted.

All this makes kiosk mode a good solution when you are collecting stories for one service, you might be sharing a device between people, and you need a shorter, simpler storytelling workflow.

It can also be useful for people leaving feedback on their phones.

When we moderate stories coming in through kiosk mode, we will add the relevant tags. We'll also add links to any additional services which are mentioned in the story, so we can join up care pathways.

How to get started

Once you have created an invitation link, you simply copy the kiosk link in the "using your link" section:

screenshot of where to find the kiosk linkYou can only use the kiosk link if the invitation link is linked on one service. If you want to give people a choice of services (or no services) for their feedback to be about, you need to use the full Tell Your Story link